
“These companies can really infiltrate your identity”
Silicon Valley has mostly been chronicled by founders, investors, and tech-utopian true believers. By that measure, Anna Wiener’s new memoir of working for start-ups, Uncanny Valley, in not really an insider's account. True, Wiener worked for a variety of tech companies beginning in 2013, but her customer-support jobs were viewed as superfluous to the “real” work of CEOs and engineers. This position of insider-outsider allowed Wiener to impartially observe the hidden workings of companies that have taken over virtually every aspect of the economy and transformed our public and private lives.